Refund Policy

From us, you can order to get 24 hours free trial. We offer a 24-hour free trial as a client; you can test our services and make sure we have channels or Video on Demands/Series that you need and are 100% happy with our channel list/VODs/Series, so before buying, please take advantage of a 1-day free trial. If you have any issues or technical questions when you set up your IPTV, you can contact our live support team at chatbox on BlazeOTT. Our team will always be there for you.

We sell virtual/ digitally downloadable services, all of which come with a 1 Day Trial. Please do your test on the demo of the product to understand the functionalities before purchasing. Because of the nature of digitally downloadable goods, refunds aren’t possible once the files have been delivered to you immediately after your purchase, except under extraordinary situations.

But We promised you to refund within 3-7 days based on the pack you have purchased from us.

  • 3 Days Full Refund On  MONTHLY PACK
  • 5 Days Full Refund On  QUARTER PACK

Partial Refund will be applied on HALF YEARLY PACK AND YEARLY PACK. The refund amount will depend on how many days you have used our service.

Requesting a Refund

Follow the steps below to get your refund request sent to us:

  • Use the contact form to request a refund.
  • You can also contact us via our live support on our website or via Email to get your Refund.
  • Use the same email address you use to buy our services.
  • Include your invoice number.


Once you requested a refund, you can’t subscribe again to our service at any time in the future.

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